Terms and Conditions
All payments taken in GB Pounds only
performaneenginecomponents.com is a division of Performance engine components (PEC). PEC and its suppliers provide their services to you subject to the following conditions. If you visit or shop at PEC, you accept these conditions. Please read them carefully. In addition, when you use any current or future PEC service or visit or purchase from any business affiliated with PEC, whether or not included in the PEC Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
When you visit PEC or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing and are not to be published else where.
All content included on this site, is the property of PEC and its affiliates. The compilation of all content on this site is the exclusive property of PEC unless permission is otherwise granted.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. PEC reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
No liability or responsibility will be entered into in part or in whole on behalf of PEC, for goods supplied correctly which are not suitable for use as the customer intends. PEC will not be held liable for any extra costs incurred under any circumstances, as a result of goods supplied.
All deliveries are carried out using a professional courier company. PEC accepts no responsibility for damages to goods in transit or to total loss. It is the customer's responsibility to check for damage or missing goods and report them to PEC within 3 working days from delivery. Every effort is made to ensure that goods are dispatched as quickly as possible; PEC can accept no responsibility for delayed or back order items.
Delivery times for all items are given in good faith, but again PEC can not be held responsible for delayed deliveries. In the instance of part order being delayed, PEC reserves the right to request supplementary carriage funds to cover increased costs, at customer request. Please ensure that there is a person at the delivery address between the hours of 8am to 5pm in order to sign for the consignment. In the instance of failed delivery, PEC reserves the right to request supplementary funds in order to cover increased costs. On this note we advise the customer to provide a specific date for delivery, if this can not be meet, due to back order or a slight delay on awaiting stock, PEC will notify the customer by the email address that was provided during the order procedure and request a new delivery date once parts have come back into stock.
It is the customer's responsibility to check for damage or missing goods and report them to PEC within 3 working days from delivery.
Resale of products by purchasers
All items listed on performanceenginecomponents.com are displayed at recommended retail prices (RRP). These prices are minimum RRP and we must stipulate that our trade customers do not re-sell below these values. This is for the benefit of all to maximize profits and to prevent price wars. We will Endeavour to police retail prices, but are unable to constantly keep track of all our re-sellers. With this in mind we ask all our re-sellers to report any such price reductions they may see advertised. We will then contact the relevant party and kindly issue a warning, if no action is taken by the offending party, we have the right to refuse sale and terminate their account. Custom pistons are of slightly different nature and do not have any fixed price, however if we feel that someone is abusing the system i.e. selling custom pistons cheaper than catalogue items, we shall take simular action as above.
Product descriptions & pricing
PEC and its suppliers attempt to be as accurate as possible. However, PEC does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PEC itself is not as described, your sole remedy is to return it in unused condition.
Any item purchased online from performanceenginecomponents.com is an offer to us for the product at this price; this offer will not be accepted as an order until such time as money has been taken from your credit / debit card, cashed cheque or simular. Only at this time will PEC accept the price given. However if there are any changes in price, only in regard of higher prices, we will contact the customer using their email address provided to confirm the change and will only process the order under the customers consent. Any price reductions will be considered in the customers favour and changed automatically; therefore we will not contact the customer on this matter for consent.
Custom items are produced by the consent of the customer. The manufacturer via PEC will provide a drawing relevant to the customers order and specification. Once the drawing has been approved by the customer, the items are manufactured to an indicated lead time given at time of order. No order will enter manufacture until full payment has been received by PEC and has cleared if applicable.
Responsibility lies with the customer to ensure the components are fit for the task required. PEC cannot accept any responsibility for components supplied that are correct to the approved drawing by the customer.
Custom items are given their own drawing number and will be exclusive to the original purchaser, unless an agreement has been made to sell to others or the original purchaser is no longer in business.
We are unable to except any returns for custom orders, unless the item(s) have not been supplied to the approved drawing, in which case we will make every effort to rectify them. It is the purchaser's responsibility to fully check over the drawing including sizes and quantities, also to make sure that they are happy it will suit the application. PEC or its associates can not be responsible for any loses to the purchaser or end user.
Please review our returns policy located at the bottom of each page.
By visiting or purchasing at performanceenginecomponents.com (PEC), you agree to these terms and conditions without exception